Even though that I am happy to be back in
Gibraltar on the first day back just hours after I had landed, my parents
decided to take me out to lunch and we had a bad experience.
As we walked down Ocean Village looking for
a place to eat we saw a lunch special menu for £7.95 at Celebrities and we
thought that is a good deal and my parents had been before recently and the
food was quite good, so we went for it and sat down.
We came in and we were asked if we wanted
some drinks so we ordered a few beers a bottle of wine, some soft drinks and
last but not least a Mojito (for me). Anyways, the drinks had not arrived by
the time we ordered our food so we enquired about them and we got told they are
on they way which was strange as the place was empty apart from one other
table.
The beers and soft drinks got there but the
wine and the Mojito were still missing and again we were told it was coming -
this was about 20 mins after we placed our order. The next thing that came was
the wine and to our dismay they brought the wrong brand of wine to the one we
ordered. But the Mojito, which is the best part, they left for last. The Mojito
finally gets there and is put in front of me, now I don’t want to sound like I
know all that there is to know about Mojitos but something was not right, the
ice inside it was not crushed but had 3 big cubes floating in them so with out
even tasting it or giving it a second chance I sent it back to the bar and just
ordered a glass for the wine.
After this the wine we ordered was brought
to us and it was not chilled as you would expect and before we even had a
chance to explain, the food came to the table and if the drinks were bad the
food just made everything worse. Apart for taking forever, the food was cold
and the chef thought that it would be good to put garlic sauce with my chicken
tikka instead of rita.
We called the waitress over and asked her
if we could speak to the manager but instead we got the owner who apparently
was also the chef. He asked what was wrong and we told him that the drinks were
completely messed up and to top it off, the food was cold when it got to the
table.
His reply to all of this, as most people
expect should have been to try and solve the situation or even help us in
getting what we wanted, but instead he said this: “If you do not like it here,
drink up and go”. Shortly afterwards the waitress came up to say the drink were
on the house and as soon as she said this we got up and left without even finishing
our drinks.
Luckily the day was saved by Pizza Express
next door, we had a lovely meal and the service given to us by our waitress
Gemma was very good. At least some places in Gibraltar still have good food
and good service at heart.
If any of my readers visit Gibraltar or are living here,
please avoid Celebrity Wine Bar and I do not recommend this place to anyone not
even for just a drink.